About the Role
We are looking for a Renewals Specialist to join our APAC Renewals team. In this position you will be responsible for existing customer relations and renewal business in your assigned territory. The role requires close collaboration directly with customers and Account Managers. You will also work with Customer Success to retain and expand our customer base. Managing a positive customer experience is a critical component of this role with a focus on retention and growth.
The role is based in our India office located in Bangalore.
You will
- Manage renewal contracts within an assigned territory to ensure on-time bookings
- Communicate with customers through online meetings, via phone and email
- Understand budgets, stakeholders, requirements, and approval processes in line with MEDDIC methodology
- Sell licenses for software development, user interface design, automated user interface testing, code- and architecture analysis and testing coverage measurement
- Collaborate closely with Account Managers, Sales Engineers, and Customer Success to align on customer strategies and coordinate customer-facing communication
- Use value selling to defend against competitive and pricing pressure
- Discover potential license expansions to refer up-and cross-selling opportunities to Account Managers
- Provide regular updates on renewal statuses and escalate customer requests as needed
- Collaborate with cross-functional teams to address complex customer requests
- Meet or exceed annual and quarterly revenue goals
About You
- Academic or similar degree in Business
- 2+ years of relevant experience in BDR/SDR, Inside Sales, Renewals or Customer Success– preferably in the technology industry
- Strong critical and analytical thinking
- Very good communication and presentation skills
- Independent and confident workstyle
- Eager to learn and improve skillset
- Excellent verbal and written skills in English
Beneficial skills
- Experience with Salesforce is a plus
- Knowledge of software development and quality assurance processes is considered as an advantage
What We Offer
- Flexible hours that focus on work/life balance
- Possibility to work up to 3 days/week from home (from 4th Month)
- Mobile phone and subscription
- A friendly, diverse, and sociable workplace
- Great colleagues from all over the world
Be yourself at Qt
At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disabilities, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply – we welcome you as you are.
We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly about yourself.
About Qt
Qt Group (Nasdaq Helsinki:QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love.We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.
Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, and employs almost 700 people globally. To learn more, visit www.qt.io
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